Customer Reviews
Here at National Pools & Spas, we take immense pride in the products and service that we offer to each person that walks through our front door. Greeted with a smile and treated with the utmost respect, we value the relationships built with our customers. Here are some of the things that they had to say about their experiences with us.
Marquis Epic Hot Tub
We have used National Pools and Spas in Robbinsville for many years - at first with our previous home when we had a new liner installed on our pool as well as maintenance on equipment and water tests. We were always pleased with the service we received. 2 years ago we moved to a new home and purchased a Marquis Epic Hot Tub from Pete - outstanding service since Day 1. We have had the pleasure of most recently working with Pete for a replacement part, and had Will come out to the house several times for service. Scheduling our spa service needs has been a breeze with Belinda. Extremely happy all around with this outstanding team at NP&S! Thank you having such excellent people working very hard every day for us!
highly recommend them!!
Amazing service! This is the second hot tub we've bought from National Pool & Spa and they are always attentive, friendly and we had our new spa in less than a week! Vinnie was very responsive by email and made the whole process super easy. Even dropped off supplies after the hot tub delivery. They are great - we highly recommend them!!
highly recommend them!!
They have a great selection of pool floats, everyone was really nice and helpful, and the chemicals are cheap. It was also nice that the water tests are free
willing to work with customers
Way cheaper than other pool company’s in the area and high quality products. The staff are really nice and willing to work with customers
most helpful service guys
Bryan the spa service manager is one of the friendliest and most helpful service guys I have ever dealt with. For about two years now he has provided great advice; this week was the best ever. My spa was leaking from the big gray coupling that connects the tub outflow pipe to the heater. Bryan walked me through how to try to fix it including tools I'd need (o-ring part number, magic lube and oil filter pliers!). To my amazement, it worked and the leak stopped! But then I noticed I had created an Sn3 error code. The Sundance Altamar manual said that error code requires a service tech to fix. But i first called Bryan who told me the wire to look for to check if loose; I did, it was, I jiggled it, I heard a click, and the error code disappeared! My Sundance is 19 years old so I know there are only so many fixes before it's too old. But thanks to Bryan, no question I will look to buy my next hot tub here.
They do great work
National built our pool 15 years ago and we Absolutely love it! We also go to the National store for testing, chemicals and trouble shooting any minor problems we have had over the years. The staff is always very helpful and knowledgeable! This year we had the pool re-plastered by National and it looks like it did on day 1! They do great work and stand behind what they do! Go National!
great staff and mechanics
We have a 17 year old pool and National Pools has been able to make repairs to our equipment without issue for the past 2 years, great staff and mechanics. Thanks again!