Service and repair

We are here to help you

Whether it be that the water isn’t getting warm, one of the jets stopped working or you simply have no power to the unit whatsoever, our service crew will troubleshoot for you. While some problems are more simply fixed than others, the crew has the training and experience to get to the bottom of the problem for you. Their goal is to provide you with quality hot tub service to get your tub back up and running as quickly as possible. Don’t attempt to fix the problem on your own, turn to someone who knows how to get the job done right. You will save yourself a lot of stress and hassle when dealing with your hot tub.


Although some issues may be easier to diagnose and resolve than others, our crew has the training and expertise required to get to the bottom of the problem – no matter what it may be. Take a look at some of the most-common service and repair problems below.


Is the water in your hot tub looking a little dirty? Whether it’s green, cloudy or murky, your hot tub may require a little TLC. Begin with a water test kit and use one of the strips to check the levels of the water. The alkalinity or pH may be off, which can be treated with various water care products. Shocking the water with chlorine may help to clear up the problem, followed by cleaning or replacing the filter. If all else fails, we recommend draining, cleaning and refilling the spa to start fresh.
Sundance Spas 780 Series Chelsee Spa Waterfall in New Jersey


If the water inside your hot tub isn’t heating properly, there could be a variety of issues at play. For one, your hot tub may not be circulating the water properly. Another cause could be the heating system itself. For this issue, we really do recommend speaking with a hot tub service company to get a professional opinion. National Pools & Spas can send a fully-trained and certified service technician to your home to inspect the system and resolve the issue.
Sundance Spas 780 Series Chelsee Waterfall New Jersey


Still water could be related to a faulty circulation pump or ineffective jets. You may see an error on your control panel related to this, especially if it’s an issue with your circulation pump. This may require a component repair or complete replacement. First, give your filter a good cleaning and see if the problem improves. If not, this is likely best facilitated by a professional. Give National Pools & Spas a call or visit us in person, so we can get started on troubleshooting your hot tub issue.

The Importance of Professional Service

If you’re the proud owner of a pool or hot tub, you likely understand how important clean water is to the overall experience. Keeping the water clean and system functional is an essential job and shouldn’t be taken lightly. This is where the convenience and expertise from a pool and hot tub service company can really come in handy

Benefits of professional hot tub service:

  • Quick and efficient repairs
  • Convenient cleaning solutions
  • Feel confident with help from the experts
  • Improved and longer-lasting quality

To have an expert clean, inspect and/or repair your hot tub or swimming pool, contact National Pools & Spas today.

Our Service Solutions

  • Water cleaning
  • Testing & balancing
  • Filter maintenance
  • Installation
  • Delivery
  • Water changes
  • Opening
  • Closing
  • Inspections
  • Component repair

Request service from our experts

Call upon our service professionals to handle the hot tub repair for you. Our team understands how frustrating it can be when your hot tub isn’t working properly and will get it back in peak operating condition in no time.

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